Vinayak Dry Fruits – Shipping Policy
1. Introduction
At Vinayak Dry Fruits, we are committed to delivering a smooth and reliable shipping experience for every customer. This policy explains how orders are processed, dispatched, and delivered once you shop with us on www.vinayakdryfruits.com.
2. Order Processing Time
All confirmed orders are processed within 48 hours (2 working days) from the time of confirmation. Orders placed on weekends or public holidays are processed on the next working day.
3. Dispatch and Handling
Once processed, each order is securely packed under hygienic conditions to preserve freshness and quality. After packaging, the parcels are handed over to our trusted delivery partners for shipment.
4. Delivery Timeline
Orders are usually delivered within 7–8 working days from the date of dispatch. Delivery timeframes may vary depending on your location, courier partner serviceability, and external factors like weather conditions or transport delays.
5. Faster & Delayed Deliveries
In many cases, deliveries may reach you earlier than expected. However, remote or hard-to-reach areas might take slightly longer. While we cannot guarantee exact delivery dates, we always strive to dispatch and deliver parcels as quickly as possible.
6. Tracking Your Parcel
To help you stay informed, we provide a tracking page URL sent directly to your registered email address once your order is dispatched. This link allows you to easily check the real-time status of your shipment. The tracking link is generated and shared only after the dispatch process is completed.
7. Serviceable Locations
We ship across most pin codes in India using our reliable courier partners. If your location is not serviceable, our team will notify you promptly and assist with alternate solutions or issue a refund.
8. Shipping Charges
Applicable shipping charges are displayed at checkout before you finalize your order. Occasionally, we offer free shipping on select products or order values as part of promotions.
9. Packaging Standards
We use food-safe, high-quality packaging materials to ensure your dry fruits reach you fresh and damage-free. Every package is sealed securely to maintain quality during transit.
10. Damaged or Lost Parcels
If your parcel arrives damaged or is lost during transit, contact our support team immediately. We will investigate the issue and, if verified, initiate a replacement or refund according to our Return & Refund Policy.
11. Customer Responsibilities
Please provide accurate delivery details including complete address, pin code, and active contact number to avoid delivery delays or failures. Inaccurate details may result in delivery issues or additional charges.
12. Contact Us
For shipping or tracking-related queries, contact us at:
Phone: +91 7879382464
Email: vinayakdryfruits2025@gmail.com
Website: www.vinayakdryfruits.com
We are committed to assisting you and ensuring your order reaches you quickly and safely.